Expertise · About
Hanène Duprat, founder of Rise International
I founded Rise with a passion for developing people and helping companies reach their full potential, through tailored strategies and solutions that make a real impact.
Portrait — to be supplied
Background
- In customer service since 2006.
- Customer Success Manager, then regional Head of CSM, then Global Director of CSM.
- Built teams supporting double-digit, fast-growing B2B services.
- Built, led and developed global customer service teams in B2B digital and SaaS.
- Restructured customer service teams around the company’s business strategy.
- Fostered a customer-centric culture and continuous improvement.
- Tailored strategies to strengthen customer engagement, reduce churn and grow revenue.
- A multicultural, bilingual background that brings a global perspective.
Follow Hanène
- 01
Our vision
Empowering customer success and customer care teams worldwide through exceptional support, tools and training.
- 02
Our mission
Equipping businesses with the knowledge, skills, tools and resources to deliver exceptional customer experiences, build lasting relationships and drive sustainable success.
- 03
Our values
Expertise · Empathy · Excellence